Privacy Policy
Last Updated:
Introduction
Journeyoabike ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our rental services.
Information We Collect
We may collect information about you in various ways. The information we may collect includes:
- Personal Information: Name, email address, phone number, mailing address, and other contact information you provide when contacting us or requesting rental services.
- Payment Information: Billing address, payment method details, and transaction history. We do not store full credit card numbers on our servers.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, pages visited, and time spent on pages.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. For more details, please see our Cookies Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our rental services
- To process your rental requests and manage your account
- To communicate with you about your rentals, respond to inquiries, and provide customer support
- To send you promotional materials, newsletters, and other marketing communications (with your consent)
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms and conditions
- To analyze usage patterns and improve our website functionality
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and website hosting.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with your explicit consent for any other purpose.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to or restrict processing of your information
- The right to data portability
- The right to withdraw consent where processing is based on consent
- The right to opt-out of marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Journeyoabike
6445 S Tenaya Way STE 105, Las Vegas, NV 89113, United States
Phone: +17023634186
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